Why should every Muscovite know the address of a multifunctional funeral services center?
Imagine the circumstances: a loved one has died, the family is at a loss. Uninvited guests come to the house and frighten you with the difficulties of solving the problem. They offer to take on the hassle and ask for an indecently high price for the service. Anyone who has been in similar circumstances will confirm that the situation is typical.
On June 2017, XNUMX, in Moscow, the city service Ritual.ru opened Russia's first funeral service supermarket. The new approach eliminates the described scenario and offers fast, convenient and high-quality service at reasonable prices.
Why is the opening of the center an important event for every resident?
JSC "Ritual-Service" is the official state city ritual service. The activities of Ritual.ru are controlled by the relevant authorities, which do not allow unreasonably inflating the cost of services and goods.
The service’s shareholders include the capital’s administration, which is interested in ensuring there are no complaints. The quality of services is beyond competition, which is confirmed by the facts:
— work experience — since 1993;
— every year the service organizes more than 100 funerals.
The goal of creating a multifunctional center for funeral services is to establish civilized relations with ordinary citizens and dealers of the organization. The fundamental innovation of the MIFC is an integrated approach that allows all issues to be resolved in one place. On an area of 2000 m2 there are:
2. a showroom with goods intended for funeral rites;
3. office of insurance services from the partner of Ritual-Service CJSC - RGS "Life";
4. meeting rooms for servicing B2C and B2C clients.
How does the multifunctional center work?
The ICRU's arsenal of tools includes the implementation of a fully automated system created on the basis of an IT platform, which eliminates:
— the use of corruption schemes;
— use of administrative resources.
The tools for operating a funeral services supermarket include: a customer and partner database (CRM), auto-detection of geolocation, and issuing an invoice on a tablet. Online, the organization’s management controls the work of staff and dealers.
If desired, the consumer can order the burial service of the deceased via the Internet. The service saves effort and money on travel, tedious walking around company offices, and comparing prices from competitors.
Thanks to the innovation, the influence of the human factor is reduced. The result of the approach is that the consumer enjoys high-quality service at minimal prices and saves time.
With information support: https://ritual.ru/
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